Change the look and feel of the caselogs on both the enhanced portal and the console to make it look like modern messaging applications.
It also allows you to:
- Easily distinguish users of the conversation through colors and profile pictures.
- Open / close all messages at once.
You can try this extension on the online demo. There is already a user request with a detailled public log as an example. Just click on the links below to access it:
- Unzip the extension
- Copy the molkobain-bubble-caselogs folder under /extensions folder of your iTop
- Run iTop setup & select extension Bubble caselogs
Your folders should look like this
Full documentation available here.